VNETRIX

Call today for a free consultation
0870 803 0095

 
  • How much will it cost?
    • Our solutions are available on an individual basis which ensures that any package of services can be built. This also helps you ensure that the support we provide you with is in line with your growing business' needs. Please contact us to discuss this further on 0870 803 0095.
  • Will it take a long time to set up?
    • No, as soon as you know our number and we know your name you can just pick up the phone to call us.
  • How does it work day to day?
    • We develop and maintain a unique information base for each of our clients throughout the relationship. This ensures that we have a close understanding of how your business operates and the associated systems we are looking after for you. This shared information also ensures all our team are aware of any changes within your business.
  • How long will it take to respond to a problem or a request?
    • We commit to an initial response to any new issue within minutes. The support request can either be emailed or you can contact one of our support team by phone.
  • What are your support hours?
    • Because we recognise that business hours are not strictly 9 to 5, our standard core service hours are 08:00 to 18:00.

      We can also offer flexible 24x7 support options ranging from alert/response to critical issues only, e.g. server goes offline through to full 24 hour support for all aspects of IT issues including user support.
Why choose Vnetrix